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FAQS

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Frequently asked questions

If you haven’t received your title and/or registration within the specified time frame, you can file a complaint against the dealer. Our Enforcement Division handles dealer complaints, and you can submit one online. Upon submission, you’ll receive a case number to track your complaint status. Complaints are processed in the order received, so please allow up to 3 weeks for assignment to an investigator. If your temporary tag expires before the complaint is resolved, we advise purchasing a 30-Day Permit at a county tax office or Texas DMV Service Center to keep your vehicle legally registered.

If you are unable to obtain the necessary documents for a vehicle title transfer, there are two options available to apply for a Texas title:

  1. Bonded title process: To determine eligibility, you need to submit a completed Bonded Title Application or Tax Collector Hearing Statement of Fact (Form VTR-130-SOF), a copy of your current driver’s license or government-issued photo identification, and a $15 fee. You can do this in person at a Texas DMV Regional Service Center, providing payment in check, cash, or money order. Alternatively, you can submit the documents by mail with payment in check or money order.

  2. Tax Collector Hearing: Contact your local county tax office to learn about the specific requirements for this option.

After making your purchase, we congratulate you! It’s important to complete the title transfer within 30 days from the sale date to avoid penalty fees.

To apply for title and registration, please gather the following documents and submit them to a county tax office:

  • Title
  • Original release of lien (if applicable) as evidence of loan payment in full
  • Completed Title and/or Registration Application (Form 130-U) (seller signature is not required, and a copy is acceptable)
  • Applicant’s current driver’s license or government-issued photo identification
  • Proof of current insurance
  • Proof of current Texas inspection (if applicable)
  • For precise fee amounts and accepted payment methods, please contact a county tax office.

If you have lost or never received your Texas title, you can obtain a replacement, known as a Certified Copy of Title, either in person or by mail through a Texas Department of Motor Vehicles Regional Service Center. Please note that Texas cannot issue a replacement title for titles from other states.

To obtain a replacement title, you will need to submit the following documents in person or by mail to a Texas Department of Motor Vehicles Regional Service Center:

  • Completed Application for a Certified Copy of Title (Form VTR-34)
  • Original release of lien as evidence of the loan being paid in full, if applicable
  • Copy of the current driver’s license or government-issued photo identification of the vehicle owner(s)
  • Fee:
    • In-person: $5.45 (cash, check, or money order payable to the Texas Department of Motor Vehicles)
    • By mail: $2.00 (check or money order payable to the Texas Department of Motor Vehicles; no cash accepted)

You can find the locations of Texas Department of Motor Vehicles Regional Service Centers on page 2 of the application. If you choose to submit your request by mail, please send it to the Wichita Falls Regional Service Center address.

If you have lost or misplaced your registration receipt, you can obtain a duplicate either in person or by mail. To request a duplicate receipt, please provide the following:

  • Completed Request for Texas Motor Vehicle Information Form (Form VTR-275)
  • Copy of your current driver’s license or government-issued photo identification
  • $2.00 Fee:
    • If submitting to the Texas Department of Motor Vehicles, payment can be made by check or money order payable to the Texas Department of Motor Vehicles (cash accepted in person, not via mail)
    • If submitting to the county tax office, please contact your local county tax office for acceptable payment methods.

When mailing your request, use the address provided on the form. Note that even though there is no street name, the address is valid. If you wish to expedite mail time, you may choose to send your request via overnight mail.

For in-person requests, you can visit either your local county tax office or a Texas Department of Motor Vehicles Regional Service Center.

Please note that while commercial vehicles are required to have the receipt in the vehicle at all times, it is recommended that all other vehicles retain the registration receipt in the vehicle as proof of registration.

To renew your Texas registration when you and your vehicle are currently out of state and unable to complete the required Texas vehicle inspection, you have the option to “self-certify” as the vehicle owner. This situation commonly applies to active-duty military members on assignment outside of Texas.

You can renew your registration and waive the Texas vehicle inspection requirement through online or mail methods.

For online renewal, you can self-certify that you are out-of-state.

For mail renewal, if you are not eligible for online renewal, please submit the following documents to a county tax office in Texas:

  • Renewal notice, vehicle identification number, or plate number
  • Copy of the owner’s current driver’s license or government-issued photo identification
  • Copy of proof of current vehicle insurance
  • A written statement indicating that the vehicle is out-of-state
  • Fees: For exact fee amounts and accepted payment methods, please contact your local county tax office.

To avoid receiving a ticket or incurring penalty fees for lack of inspection, it is crucial to have your vehicle inspected within 3 days after returning to Texas. Additionally, we recommend keeping the inspection report in your vehicle as proof of completion in case you are stopped by law enforcement.

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